Frequently asked questions FAQ
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What sizes do your hoodies and t-shirts come in?
We offer a wide range of sizes from Small to 3XL (and up to 5XL on selected items) to ensure a comfortable fit for everyone. Each product page includes a detailed size chart to help you choose the perfect size. If you prefer a relaxed or cozy fit, we recommend sizing up.
How long does shipping take?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are your products good for gifts?
Absolutely! Our designs are created with love and family pride in mind, making them perfect for birthdays, holidays, or just to show appreciation. Many customers purchase our hoodies and t-shirts as thoughtful gifts for grandmas, moms, and loved ones.
When will I get How do I care for my hoodie or t-shirt?
To keep your items looking their best:
- Machine wash cold, inside-out
- Use mild detergent
- Do not bleach
- Tumble dry low or air dry
- Avoid ironing directly on the print
This helps preserve the print quality and fabric softness over time.
When will I get How do I care for my hoodie or t-shirt?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are your designs printed to last?
Yes! We use high-quality printing techniques that are made to last through multiple washes without fading, cracking, or peeling. Our apparel is carefully crafted to maintain both comfort and design quality, so you can wear your “Proud Grandma” pieces with confidence for years to come.